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Support is the first job ai agents actually took

Yethikrishna ROriginal on Threads

support is the first job ai agents actually took: sierra runs at a $10 billion valuation on $150 million arr, decagon deflected over 80 percent of tickets, and intercom’s fin crossed $100 million arr charging 99 cents per resolved conversation. openai shipped presence for enterprise billing and claims in july.

the resolution, not the ticket, is what gets priced now.

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The note above is reproduced unedited from the original post, first published on Threads on 2 October 2026 at 03:49 IST.

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