Hospitality just crossed the automation line
hospitality just crossed the automation line: accor deployed all concierge, the first hotel group to run an end-to-end conversational ai companion at scale, after a pilot of more than a million conversations, and yanolja is rolling its eight-agent concierge out of a thousand-hotel india trial into thailand, the u.s. and africa.
the front desk is becoming an api.
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The note above is reproduced unedited from the original post, first published on Threads on 1 October 2026 at 22:31 IST.
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The air is now being asked to keep its own ledger
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